Phone On Hold     Phone On Hold and Radio Commercial Production

Phone On Hold

All businesses know that the phones are their "frontline". Often first impressions are made and return clients are established by the service they receive on the phone. Don't let this important tool go unused or worse go dead silent. When servicing your customers provide "On Hold" information to eases their wait for personal service.

Get started today! 
Please submit a service request by filling out our Phone On Hold Script Questionnaire, and let AudioXtra help you take advantage of "On Hold" airtime.
Call: 914-271-2739
Read a phone on hold sample script or listen to a Real Audio demo of our work. Go to our phone on hold rates page and choose the production package that is right for you!

Let AudioXtra produce your "on hold" advertising. Our professional script writers will work with your company information, sighting your current specials, areas of expertise...any and all information that you would like your customers, or potential customers, to hear. The "on hold" message is a very useful tool for any business and exemplifies an efficient use of business time. Quite simply, even when you are too busy to talk, your business message can be working for you to stimulate sales, provide information and communicate your services.

Here's how it works. You can provide us with a script or you can give our script writers your company information including current specials, new locations, hours of operation...we've been at this for a long time so we can help stimulate the pertinent information necessary to write a good script. Then you pick music from our library which best suits the "personality" of your business or particular message. Next we record a six minute program and deliver it in whatever format you may need. It's that easy. The benefits are immense while the effort and expense are minimal. 

These messages can then be updated throughout the year based on your needs. The music can be changed at any time, holiday hours and messages can be recorded, anything you want to communicate to your customers can be done with this very cost efficient approach to business. It's like having an employee, who works for pennies an hour, constantly selling your products, services and company image to a "captive" audience. 

E-mail: phone@audioxtra.com
XFACT: 60% of business callers placed on-hold will hang up if left in silence.
XFACT: 80% of callers appreciate hearing information about a company while waiting, rather than hearing a radio station or silence. 
XFACT: 16 to 20% of callers have made purchases based on information they heard while on hold.
XFACT:  Unlike radio or music services, customized messaging gives you control over what your callers will hear. This way you can influence sales or communicate important information even when you're busy with other tasks.
XFACT: 83% of business callers are put on hold. Two-thirds will be on-hold for 43 seconds or longer (long enough to hear worthwhile information or suggest a sale or service with on-hold messaging).
XFACT: More than a third of all first-time callers who hang up while on-hold will never call back.